About Sylphae
Sylphae is a Canadian art brand based in Laval, Québec, Canada.
We operate exclusively as an online gallery, offering curated wall art and canvas prints designed to bring calm, depth, and intention into modern living spaces.
Our collections are inspired by nature, spirituality, and timeless aesthetics. Each artwork is created to evoke a sense of balance — a quiet presence that enhances both space and state of mind.
How Our Art Is Made
All Sylphae artworks are printed on demand through carefully selected professional printing partners.
This means:
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Each piece is produced only after an order is placed
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No mass production or excess inventory
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Consistent quality control for every print
By working this way, we ensure that every artwork you receive is made specifically for you.
Production & Shipping
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Production time: 3–5 business days
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Shipping time: 5–10 business days (depending on destination)
Shipping details, tracking information, and delivery updates are provided once your order is fulfilled.
For full information, please refer to our Shipping Policy.
Returns & Refunds
Because all items are custom-made and printed to order, returns are only accepted in cases of damage or manufacturing defects.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue so we can assist you promptly.
For complete terms, please review our Return & Refund Policy.
Customer Support & Contact
We value transparency and clear communication.
If you have any questions regarding an order, shipping, or our policies, you can reach us at:
Please include your order number when contacting us for faster support.
Our Commitment
Sylphae is committed to:
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Honest product representation
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Clear policies and expectations
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Secure checkout and encrypted transactions
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Respect for our customers and their trust
Every decision we make — from design to fulfillment — is guided by quality, intention, and integrity.